Intoxalock

About Intoxalock

• Des Moines, IA based company
• Nation leaders in ignition interlocks for over 25 years
• Our mission is to help people live & drive responsibly
• A+ Rating with Better Business Bureau
• We service more than 100,000 customers annually

Installation

• Plan for installs to take ~ 45 minutes to an hour.
• Installs are similar to remote start & GPS installs.

Recalibration

• Customer will come back every 30 days after initial install for recalibration.
• We will use a Remote Calibration Station on the vehicles when they report for recalibration!
• Appointment Setting
  
  
  
  • Customer gets a DUI and contacts Intoxalock. They rent the devices from us on a monthly basis.
  • A member of the Intoxalock sales team will contact us here at Backwards Mechanics to schedule the installation appointment. Once the appointment is confirmed, we receive a calendar notification with customer contact information and vehicle information.
  • If you absolutely cannot make an appointment time work, we can suggest another time to see what works best for both parties, the can customer drop their vehicle off for the scheduled appointment time & we will call them when we complete the work!